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Travelers are recommended to apply at least one week before departure. If I recently requested service and the request status is shown as "Not Found", please allow a few hours for the request to be processed before checking again. Make sure the information you provide is correct. If after four weeks you have still not received a decision about your application please contact our support team for assistance.

Complete the following form so that a specialized agent can help you with the search request, please note that this service can be performed on your own or with the help of a service agent.

No Request Found.


As of August 2015, an electronic travel authorization (eTA) is required for travelers visiting Canada for tourism, transit, or business for a stay of less than six months.


Travelers with passports from certain countries who are eligible for an eTA will be able to apply online.


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